Terms & Privacy Policy
- Vehicle reports use trusted UK data providers including DVLA, HPI, MIAFTR & SMMT.
- If you believe your vehicle report contains an error, inaccuracy, missing information, or any other issue, you must first contact our support team via chat and allow us a reasonable opportunity to resolve the matter before initiating a payment dispute or chargeback. Any fraudulent, dishonest, abusive, or unjustified dispute may be challenged using relevant order, payment, and communication records, and we reserve the right to provide supporting evidence to the payment provider or relevant authorities and take any appropriate action available to us under applicable law.
- Reports are provided for informational purposes only.
- Information may change after the report is generated.
- You are responsible for entering the correct vehicle registration.
- Reports are for personal or business use and must not be resold.
- We protect your personal information in accordance with UK GDPR.
- Your data is never sold or shared without lawful reason.
- Use of this website is governed by the laws of England & Wales.
📍 Address: 124 City Road, London, United Kingdom, EC1V 2NX
📧 support@autovertex.co.uk
Refund Policy
- No refunds once a report has been successfully delivered.
- Full refund for confirmed technical errors or incorrect report generation.
- Full refund or free re-run if delivery fails due to our system.
- No refund for incorrect registration numbers entered by the customer.
- Approved refunds are returned to the original payment method within 2 working days.
📍 Address: 124 City Road, London, United Kingdom, EC1V 2NX
📧 support@autovertex.co.uk
View Refund Policy